Responsible Gaming at 68plusph

Our Commitment to Responsible Gaming

At 68plusph, responsible gaming is not just a checkbox – it is a core part of how we operate. We are committed to providing Filipino players with a gaming environment that is transparent, fair, and built around player wellbeing. Whether you enjoy our slots, bingo, dice games, or live casino tables, we want your experience on 68plusph to remain a positive and enjoyable one.

We recognize that for a small number of players, gaming can become problematic. Problem gambling can affect anyone regardless of age, income, or background. That is why 68plusph has invested in a comprehensive suite of responsible gaming tools, trained our support team to identify and assist at-risk players, and aligned our policies with PAGCOR's responsible gaming framework for the Philippine market.

Our responsible gaming program covers four key areas: prevention through education, early detection through monitoring, intervention through player tools, and support through referral to professional resources. Every 68plusph player has access to all of these tools at no cost, directly from their account settings.

21+ Age Restriction Policy

68plusph strictly enforces the minimum gambling age of 21 years old in accordance with Philippine law and PAGCOR regulations. No person under the age of 21 is permitted to register an account, make a deposit, or participate in any game on the 68plusph platform.

How We Verify Age

All new 68plusph accounts are subject to Know Your Customer (KYC) verification before withdrawals are processed. During KYC, players must submit a valid government-issued ID that confirms their date of birth. Accepted documents include:

• Philippine National ID (PhilSys)
• Passport (Philippine or foreign)
• Driver's License issued by the LTO
• SSS, GSIS, or Unified Multi-Purpose ID (UMID)
• Voter's ID issued by COMELEC

Any account found to belong to a person under 21 will be immediately suspended, all funds will be returned to the original payment method, and the account will be permanently closed. 68plusph reserves the right to request age verification at any point during a player's account lifetime.

Protecting Minors

If you share a device with younger family members, we strongly recommend using device-level parental controls and ensuring your 68plusph account is protected by a strong, unique password that minors cannot access. Never share your login credentials with anyone.

Recognizing Problem Gambling

Problem gambling develops gradually and can be difficult to recognize in yourself. It is not about how much money you spend or how often you play – it is about whether gambling is causing harm to your finances, relationships, mental health, or daily life.

Common warning signs that gambling may be becoming a problem include:

• Spending more money on gambling than you planned or can afford
• Borrowing money from family, friends, or loan apps to fund gambling
• Feeling restless, irritable, or anxious when not gambling
• Lying to family members about how much time or money you spend gambling
• Chasing losses – continuing to play in an attempt to win back money you have lost
• Neglecting work, school, family responsibilities, or personal health because of gambling
• Using gambling as a way to escape stress, depression, or personal problems
• Failed attempts to cut back or stop gambling despite wanting to
• Gambling with money set aside for rent, bills, groceries, or your children's needs

If you recognize two or more of these signs in your own behavior, we encourage you to use the self-assessment tool below and consider activating one of the responsible gaming tools available on your 68plusph account.

Self-Assessment Checklist

Answer honestly. This checklist is for your own awareness – your responses are not recorded or shared with 68plusph.

Responsible Gaming Tools on 68plusph

68plusph provides a full suite of responsible gaming tools that every registered player can access directly from their account settings. These tools are free, immediate, and do not require approval from our team to activate.

Self-Exclusion at 68plusph

Self-exclusion is a formal agreement between you and 68plusph that prevents you from accessing your account for a defined period or permanently. It is the strongest responsible gaming measure available and is designed for players who feel they need a complete break from gambling.

68plusph offers the following self-exclusion options:

• Short-term exclusion: 1 month, 3 months, or 6 months
• Long-term exclusion: 1 year or 5 years
• Permanent exclusion: Indefinite closure with no option to reopen

How to Activate Self-Exclusion

1. Log in to your 68plusph account

   Access your account via the 68plusph Login page and navigate to Account Settings.

2. Go to Responsible Gaming Settings

   Find the Responsible Gaming section within your account settings panel.

3. Select Self-Exclusion

   Choose your preferred exclusion duration from the available options. Read the terms carefully before confirming.

4. Confirm Your Request

   Confirm your identity and submit the request. Self-exclusion takes effect within 24 hours of submission – do not gamble during this window.

5. Receive Confirmation

   You will receive an email confirmation once your self-exclusion is active. Your account will be locked and all marketing communications will be suspended for the duration.

At the end of a short-term or long-term exclusion period, your account will not be automatically reactivated. You must contact 68plusph support and complete a reinstatement process that includes a 7-day cooling-off period before access is restored. Permanent exclusions cannot be reversed.

Tips for Safe and Enjoyable Play

Most 68plusph players enjoy our games as a form of entertainment without any issues. Here are some practical habits that help keep gaming fun and under control:

• Set a budget before you play – Decide how much you are comfortable spending before you log in, and stick to it. Treat it like a night out budget, not an investment.
• Set a time limit – Use the session time limit tool or simply set a timer on your phone. It is easy to lose track of time when you are enjoying a game.
• Never chase losses – If you have reached your budget for the session, stop. Chasing losses almost always leads to bigger losses. Walk away and come back another day.
• Do not gamble when emotional – Avoid playing when you are stressed, upset, tired, or under the influence of alcohol. Emotional states impair decision-making and increase risk-taking.
• Balance gaming with other activities – Gaming is one form of entertainment among many. Make sure it does not crowd out time with family, friends, exercise, or hobbies.
• Keep gambling money separate – Never use money earmarked for rent, bills, groceries, or your children's education for gambling. Only use discretionary entertainment funds.
• Take regular breaks – Step away from the screen every hour. Use the reality check reminder feature to prompt yourself.
• Talk to someone you trust – If you feel your gambling is getting out of hand, talk to a family member or close friend. Sharing the concern is often the first step toward addressing it.

Support Resources in the Philippines

If you or someone you care about needs professional support for gambling-related issues, the following organizations provide confidential assistance to Filipinos:

All of the above organizations provide confidential services. Seeking help is a sign of strength, not weakness. 68plusph encourages any player who feels they need support to reach out to these resources without hesitation.

Advice for Families and Loved Ones

Problem gambling does not only affect the individual – it affects the whole family. If you are concerned that a family member or someone close to you may have a gambling problem, here is how you can help:

• Start the conversation calmly – Choose a quiet moment when neither of you is stressed or upset. Express your concern without blame or judgment. Use "I" statements: "I've noticed you seem stressed about money lately" rather than "You're always gambling."
• Educate yourself – Understanding problem gambling as a behavioral health issue rather than a moral failing helps you approach the situation with empathy. Resources from PAGCOR and the NCMH can help.
• Set boundaries around finances – If a family member is gambling with shared household funds, it is reasonable to separate finances and protect essential money for rent, food, and children's needs.
• Encourage professional help – Suggest counseling or a support group like Gamblers Anonymous. Offer to accompany them to their first session if they are hesitant.
• Take care of yourself too – Living with someone who has a gambling problem is stressful. Seek support for yourself through family counseling or support groups for families of problem gamblers.

If you believe a family member has an active 68plusph account and is gambling problematically, you may contact our support team. While we cannot share account details due to privacy obligations, we can provide guidance on the options available.

Contact 68plusph Responsible Gaming Support

Our responsible gaming support team is available 24 hours a day, 7 days a week. Whether you want to activate a tool, ask a question, or just talk to someone about your gaming habits, we are here to help without judgment.

• Live Chat: Available directly on the 68plusph platform after login – fastest response, typically under 2 minutes.
• Email: [email protected] – for non-urgent responsible gaming inquiries and self-exclusion requests.

All responsible gaming communications are handled with strict confidentiality. Your request will not affect your account standing or be shared with other departments unless required for compliance purposes.